Effective Date: 06/11/2025

By opting in to receive SMS messages from Tandem Books, you agree to the following Terms & Conditions. These terms govern how we use SMS (Short Message Service) to communicate with you and your rights as a subscriber.

📱 Types of Messages You May Receive

By subscribing to Tandem Books SMS updates, you may receive:

• Appointment reminders
• Service alerts or outage notifications
• Support ticket updates or follow-ups
• Promotional offers or updates (only if you've opted in)
• General business communications related to your account

⏱️ Message Frequency

The number of messages you receive will vary depending on your interaction with us. Typically, messages are sent on an as-needed basis, and may occur weekly or monthly, depending on your service or communication preferences.

💸 Message and Data Rates

Standard message and data rates may apply from your mobile carrier. Charges are not controlled by Tandem Books and are your responsibility.

🆘 HELP & OPT-OUT Instructions

To get help with SMS messages, reply HELP or contact us directly at info@tandembooks.ca or (613) 800-8822.
To unsubscribe from future messages, reply STOP. This will immediately remove you from our SMS list.

🔐 Privacy Policy

We value your privacy. All data collected via SMS will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and store your personal information.

📞 Contact Information

If you have any questions about these terms or our SMS program, you can reach us at:

Tandem Books
(613) 800-8822
info@tandembooks.ca